Equal Housing Lender FDIC-Insured

Prepaid Card

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How does a user sign in for the first time?

To sign in:

  1. Open the app.
  2. Make sure the card has been activated.
  3. Click Sign In if credentials already exist, or Create User if registering for the first time.
  4. Enter the User ID and Password (sensitive fields appear masked as ••••••).
  5. Click Sign In.

If an account has not yet been created, the user should select Create User and complete the on-screen registration using the same information used to set up the prepaid account.
The Cardholder should always remember to log out once the desired actions are completed.

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