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BB Americas Bank
Accessibility
Commitment

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Accessibility Statement

At BB Americas Bank, we are committed to providing accessible banking services and digital experiences to all customers, including individuals with disabilities.

We strive to make our website and digital banking services accessible and usable in accordance with applicable accessibility standards, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG).

Our goal is to continuously improve the accessibility and usability of our website and services for all users.

Accessibility Features

BB Americas Bank seeks to provide an accessible experience through features and practices that may include:

Compatibility with commonly used assistive technologies and screen readers.

Keyboard-accessible website navigation.

Readable text and color contrast considerations.

Alternative text for meaningful images when applicable.

Ongoing review and enhancement of website accessibility.

Assistive Services

Customers who require assistance due to a disability may contact us for support regarding our banking products, services, or website accessibility.

Accessibility Assistance

If you experience difficulty accessing information on our website, encounter an accessibility barrier, or need information in an alternative format, please contact us:

BB Americas Bank

USA: +1-855-377-2555

Other Countries: +55 (61) 4003-1448 or +1-305-350-1100

Email: csc@bbamericas.com

Brazil (Major Cities): 4003-1448

Brazil (Other Cities): 0800-881-1448

Please do not include sensitive account information in email communications.

Browser and Technology Recommendations

For the best experience, we recommend using the most current version of major web browsers such as:

Google Chrome

Microsoft Edge

Mozilla Firefox

Apple Safari

Certain accessibility features may work best when used with compatible assistive technologies and updated browser versions.

Ongoing Efforts

BB Americas Bank is committed to ongoing efforts to improve digital accessibility and enhance the user experience for all customers.

We welcome accessibility feedback and will continue working to improve access to our digital services.

Accessibility

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