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You can send documents to the Bank through Online Banking via the Transfer File option.
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Open my accountFor youI’m a U.S. Citizen or
Permanent ResidentI’m not a U.S. Citizen or
a Permanent ResidentI have account in other banksVisit a branchFor your businessBusiness Account opening is available by visiting one of our local branches.
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Select the Account
- Personal
- Business
- BB Remessa
- Credit card
- Prepaid
- Residential Mortgage
- Debit Card Activation
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How to Enroll and View your Account eStatements
Receive a monthly notification by email that your statement is available. Signing up for e-statements through Online Banking reduces the risk of your statements getting lost in the mail and identity theft. Go paperless with e-statements and keep them organized, safely stored and accessible at any time. Make the switch and register through our Online … Continued
Request Update of your Address
Updating your address with the Bank just got easier. Login to your Online Banking account and follow the instructions below. The Address change request will reflect in all your accounts with the Bank. The request may take up to 48-72 hours to be processed by the Bank. Requests submitted with incomplete or missing information may … Continued
Email and Telephone Number Update
Keep your contact information always updated to receive important information and alerts about your account(s). You can update your email and/or telephone number via Online Banking.
How to Enroll in Bill Pay
Pay and manage your bills with just a few clicks, by using the BB Americas free online bill payment solution. You can receive due date reminders, view completed or pending payments, pay vendors and/or companies using our searchable database. Some restrictions may apply. Bill Pay service is only available to clients who have a U.S. … Continued
How to Order Personal Checks
How to Receive OOBA via SMS
How to Receive OOBA via Phone Call
External Transfers (ACH)
To Friends & Family accounts at other US Banks.
External Transfers (ACH)
Between my own accounts at other US Banks.
How to reset and create a password
1. To reset your password, you will need to first, enter your Username and click on Login.
2. You will be redirected to a new page. Select Reset your password? to establish a new password.
Note: Whenever you sign into your Online Banking on a new device or browser, you’ll be prompted to confirm your identity. You may be prompted to confirm your identity prior to viewing the Reset your password option. There are two ways you can receive a verification code:
SMS Text or Phone Call
(we advise you to mute your phone, the call is very sensitive to noise).
3. After your identity has been validated successfully, you are ready to establish a new password:
