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For you

U.S. Citizens or
U.S. Permanent Residents

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Non-U.S. Citizens or
Non-U.S. Permanent Residents

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How to reset
your password

Not sure how to enroll or login? View our Tutorial Videos and How to guides on:

Learn How

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1. On the encrypted email platform, click on “Forgot Password”:

2. Provide your email address and click “Continue” to reset your password.

3. The instructions to reset your password were sent to your email.

4. Go back to your email, look for de email message coming from “CRES” and click to the link provided:

5 – Enter and confirm your “New Password”: