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Request Update of your Address
Updating your address with the Bank just got easier. Login to your Online Banking account and follow the instructions below.
The Address change request will reflect in all your accounts with the Bank. The request may take up to 48-72 hours to be processed by the Bank. Requests submitted with incomplete or missing information may be delayed.
1. Visit our website, login to your account, under Tools and Services on the main menu bar, select Requests.
2. Select “USA Change of Address” to submit a request to change your USA address with the Bank. Ensure to fill out the fields according to the example below.
3. Select “Intl Address (Non-USA) Change and Update” to submit a request to change an international address with the bank. Ensure to inform the following information: Street, APT/Suite, City, State, Country, Zip code. For example: