External Transfers (ACH)

1 – Access our website. Log in to your Online Banking Account.

2 – Under the Money Movement menu option, select Transfer.

3 – Before starting an External Transfer to friends and family accounts at other U.S Banks, you must add the beneficiary’s bank account. To do this, click on Add Accounts.

4 – Choose External and fill out the required fields with the beneficiary’s bank account details. Once done, select Continue to proceed.

5 – Review the information and choose the action that best applies: Submit, Edit, or Cancel.

6 – After adding the account, choose Make Transfer from the menu and fill in the following fields, then select Continue.

Note: For recurring transfers, you will also have to fill in the following fields: Frequency informing the frequency with which the transfer should occur, Start Date informing the initial date of the transfer, and End On, informing for how long the transfer should recur.

7 – Review the transaction details and select the action that best applies: Submit, Edit or Cancel.

8 – After you select Submit, your transfer is complete and the Reference Number for the transaction will appear. If you wish to make another transfer, select the Make Another Transfer option.

9 – If you performed a Recurring Transaction, it will appear under the Activity section. You may revisit this section at any time and View Details of your recurring transfer, Edit the transfer, or Delete the recurring transfer.