Enjoy the benefit of banking from where ever you are and at any time with our Online and Mobile banking. Also, if you need any assistance count with our 24/7 Customer Service and Chat.
Your online access will be available once the minimum initial deposit is received in full.
No. Changes to the type of account cannot be made online, nor in person at one of our branches. You will need to close your existing account and open a new one.
To request the closure of your online account, please contact Customer Service. Prior to doing so, please ensure to withdrawal or to make use of the available funds on the account. If the account opened online is closed within the first six months (180 days), a fee will apply. Please refer to our schedule of fees for more details. After the sixth month, the account may be closed without a fee.
Dormant accounts are accounts without any activity for twelve months. After a year of inactivity, the account is considered Dormant and a monthly fee is applied to the account.
Our Customer Service is available to assist you 24/7.
Applicants must be 18 years of age or older.
Yes, all BB Americas branches are able to assist you, regardless if the account was initially opened online.
Yes, you may add up to two (2) beneficiaries to your account. However, the beneficiaries are not account holders. Consequently, the beneficiaries are not entitled to a debit card. In the event that the account holders are deceased, the beneficiaries are entitled to the available balance in the account. To add a beneficiary to the account, the account holder needs to provide the beneficiary Full Name and Date of Birth on the application.
In the event that the account holders become deceased, the beneficiaries are entitled to the available balance in the account.
BB Americas clients have the convenience of banking with an American Bank, that offers assistance in English, Portuguese, and Spanish. In addition, BB Americas provides a broad range of products and services designed to meet your needs. Among them, we offer online solutions to send and receive transfers to and from Brazil, credit cards, access to more than 40.000 fee-free ATMs nationwide, Relationship Managers specialized in the American market, Online and Mobile Banking, and 24/7 Customer service and Chat assistance with a real person.
The average processing time to open an E-Gold account is 30 days after receipt of required documents and the validation by the appropriate department.
The online account opening is available to Clients and/or Employees of Banco do Brasil S.A. and/or CAPES/CNPq Prepaid Cardholders.
The initial deposit amount varies according to each account type. Please check out the minimum initial deposit amounts by visiting our website.
The initial deposit should be made through an ORPAG (International Wire Transfer) from your Banco do Brasil S.A. account to BB Americas.
Yes, any Banco do Brasil S.A. individual client may transfer funds to your account.
It takes from 3 to 5 business days for Internatinal Wire Transfer to be credited to a BB Americas account.
At the opening of your checking account online, you may select to open additional products (Savings, Money Market and/or CD). If you are an existing BB Americas client, send an email to firstname.lastname@example.org (from the registered e-mail on your account) with the subject line “Account Opening – Interest Bearing Account,” indicating the type of account in which you are interested in opening. Please include in the body of the email the following information:
*Please note that Savings, Money Market and CD accounts can only be open along with a BB Americas checking account.
Yes, you can request to open a new product physically at one of our branches, regardless if you opened your account online.
The Relationship Manager responsible for your Banco do Brasil S.A.’s account cannot intervene in your online account opening process. The account opening process will only be conducted with the applicant(s) itself.
The cards will be shipped to the mailing address provided on your application. For security purposes, we recommend that the shipping of your debit and/or credit card be made to an address of your ownership.
Yes, in order to open an account online, both account owners must be Banco do Brasil S.A. Clients.
Yes, if you have a Banco do Brasil S.A joint account, you can choose to open an individual or a joint account with BB Americas.
The initial deposit transfer to fund your account, must come from an account of the same ownership at Banco do Brasil S.A.
No. You may reside in any country abroad the USA. However, in order to open your account online, you must be a Client and/or Employee of Banco do Brasil S.A. and/or a CAPES/CNPq Prepaid cardholder.
You are able to add a (1) joint owner to your application. However, both account holders must be a client of Banco do Brasil S.A.
Yes, the transfer limit is set per user, as long as each account holder has a different log in access to the BB S.A. Online Banking.
Checkbooks are offered for e-Gold accounts upon request. To request your checkbook, please contact our Customer Service or visit one of our branches.
e-Classic Checking, e-Money Market, e-CD.
You will need a valid Social Security, U.S. issued Driver’s License or State ID and U.S. address.
The e-Classic, e-Money Market and e-CD account(s) are available to holders of a Social Security Number with a valid US address and a Driver’s License number. CPF holders that are Banco do Brasil S.A. clients or CAPES/CNPq scholars can open an account online by visiting our International accounts section.
These are electronic account(s) and it does not require a signature card. You will be presented with an e-agreement that replaces the requirement of a written signature. Any transaction that may require a signature will be limited to you.
You may fund your e-Classic and/or e-Money Market account via an ACH Deposit. On your application, you will be presented with a “Fund Your Account” option, which will request your originating bank information: Bank Name, Account Number, Routing Number, and desired initial deposit amount. Once your application is approved, the instruction to activate the funding of your account will be shared with you via e-mail. The message will be titled “e-Funding Verification.”
The Micro-Deposit may take up to 48 hours to be completed. Once the funds are received, a confirmation message will be sent to your e-mail.
You may fund your e-CD by performing a wire transfer. Your account information will be made available to you via encrypted e-mail, once your application is approved.
The wire transfer to fund your e-CD account must be performed within 15 Business Days.
The initial deposit in the form of a wire transfer to fund your e-CD account must be made from your own account at another financial institution. Any wires received with a name different from the name that appears on your application, will be returned to the originating bank. You may be imposed additional fees from the financial institution.
The initial deposit in the form of a wire transfer to fund your e-CD account must be made in the full amount specified on your application. It may not be less than U$10,000 dollars and it may not exceed U$500,000 per account.
Wire transfer can be performed to e-classic and e-Money Market at any time after it has been approved and funded. Please refer our Schedule of Fees for to determine the fees that apply.
Outgoing wire transfers via the Customer Service Center can only be sent from an e-account if you have an active account and signature card on file with the bank. Additionally, you can make an outgoing transfer using the Quick Pay services available on the Online Banking. Services include: Send transfers to your own account at another financial institution, pay and manage bills online, and send money to friends and family with POPMONEY. Transfer restrictions will apply.
Yes. However, you will be asked to provide us with a Valid ID.
The e-Classic and/or e-Money Market account does not allow checks.
Downgrade and Upgrade of an e-account is not available through our Customer Service Center nor at a local Branch. Customers wishing to change the product class will need to visit a local branch, request the closure of the existing e-account and request the opening of a new/regular checking/money market account.
Your application is currently under review. If approved, our team will reach out to you within 48 hours with the next steps.
No. Joint owners can only be added at the moment of the account opening.
The “e” stands for “electronic”. It means your account was opened online and transactions which may require a signature are not available.