BB Americas offers the following interest bearing accounts: Savings Account, Money Market Account and Certificate of Deposit (CD) Account. To see the current interest rates offered for these accounts please click on the “Rates” link on our website.
The interest rates offered for the CD, Money Market, Savings accounts can be found on our website.
The Money Market offers different interest rates according to the amount available in the account for the full monthly cycle. The account offers daily liquidity. You are able to make transactions or deposits at any time. The account allows only 6 transactions per month. There is a minimum balance requirement to earn interest and also to waive the
monthly service fee.
The CD account offers different interest rates according to the time period for which the full amount deposited will be withheld with no liquidity. After the account is opened, no transactions or deposits are allowed.
To make a deposit to your account, you can:
A cashier’s check may be requested via our Customer Service line or personally at one of our branches.
We would like to remind you that considering that we need to validate your signature, owners of accounts that were opened online (E-Classic e E-Money Market) will not be able to request cashier’s checks through the Customer Service line. In order to make any transactions that require signatures, you will have to visit one of our branches.
To update your contact information (address, phone number, e-mail etc.), please contact Customer Service
To change your “tax ID” (CPF to SSN) on your account, please contact your branch directly.
To change your name on your account, please contact your branch directly.
To include or remove a signer on your account, please contact your branch directly.
To reactivate your account, please contact Customer Service.
To close your account, just visit one of our branches or contact Customer Service. We would like to remind you that accounts opened more than 6 months ago may be closed only when it has a zero balance.
To close an account that was opened in less than 6 months, an early closure fee will be applied as specified in the Schedule of Fees. For these cases, please leave enough funds in the account to cover the fee.
Your bank statements are available online at no cost. Please login to the online banking and select the statement option. To obtain a paper copy of your statements, your account will be charged an hourly fee for research and a fee per printed page according to the Schedule of Fees. The statement will be printed on letterhead and sent to the mailing address registered on the account.
Dormant accounts are accounts without any activity for twelve months. After a year of inactivity, the account is considered Dormant and a monthly fee is applied to the account. Please see our schedule of fees.
To re-open an account, bank management will have to evaluate the case. Please contact your branch directly.
The “Stop Payment” service is available through your online access. The fee for this service will be deducted from your account balance according to the Schedule of Fees.
Please be aware that we do not stop recurring payments permanently; i.e. an automatic debit set-up to reoccur on a defined schedule. In these cases, you will need to request a stop payment for each individual payment according to the set-up schedule. To permanently cancel a recurring debit, you will need to cancel the process with the merchant or service provider with whom you registered the automatic debit.