How To Contact Us

Banco do Brasil Americas values long-lasting banking relationships with all of our clients and strives to provide the highest possible level of service. We are committed to satisfying your financial needs and are confident you will enjoy banking with us.  

Our multicultural team of banking professionals is always available to assist you. Whether you would like to establish a complex commercial relationship or open a personal account, Banco do Brasil Americas' executives will listen to your needs and help tailor the optimal product and service solutions for you. We offer a vast array of commercial and personal depository, lending, and investment products. To review these options with a member of our professional staff, you can contact us by phone, in person, by mail, or e-mail.
 

Customer Support Center

 (855) 377-2555 (Toll free / U.S. only)
 (305) 350-1100 (Outside U.S.)
 Hours of Operation: Monday through Friday, 8am–6pm (EST)

 

Credit Card Customer Service

 (888) 479-8584 (Toll free / U.S. only)
 (571) 325-3379 (Outside U.S.)
 
Portuguese customer service
 (800) 437-0187 (Toll free / U.S. only)
 (716) 564-5950 (Outside U.S.)
 
Lost/Stolen credit card
 (800) 479-8584 (Toll free / U.S. only)
 (571) 325-3379 (Outside U.S.)

 

Debit Card Customer Service

 (855) 377-2555 (Toll free / U.S. only)
 (305) 350-1100 (Outside U.S.)
 
Restricted debit card
 (800) 262-2024 (Toll free / U.S. only)
 (973) 682-2652 (Outside U.S)
 
Lost/Stolen debit card
 (800) 472-3272 (Toll free / U.S. only)
 (973) 682-2652 (Outside U.S)

 

Prepaid Card Customer Service

 (866) 345-1892 (Toll free / U.S. only)
 (510) 771-6406 (Outside U.S.)
 
 

Online Bill Pay Customer Service

 (855) 203-1038 (Toll free / U.S. only)
 Days of Operation: 7 days a week
 
 

Science Without Borders Students

 (866) 345-1892 (Toll free / U.S. only)
 (510) 771-6406 (Outside U.S.)
 
 

Banco do Brasil SA Customer Service (CABB)

 (877) 254-9251 (Toll free / U.S. only)


 
Deposit by mail:
Banco do Brasil Americas
PO BOX 11071
Miami, FL 33101-9958

 
Customer service for current Banco do Brasil Americas clients

For non-urgent matters, current Banco do Brasil Americas clients can contact us by e-mail by sending a message to csc@bbamericas.com with “Customer Service” as the subject.

Clients interested in our credit card offerings can find information about them and apply from our Credit Cards webpage. For additional information please send a message to csc@bbamericas.com with “More Information - Credit Card” as the subject. Please be aware that we cannot provide you with information regarding the status of your application.